How it Works

Curious about how we prepare and deliver your meals?
We’ve answered the most common questions so you know exactly what to expect — from placing your order to receiving fresh, ready-to-enjoy meals at your door.

1. How does the meal order and delivery process work?

Orders are placed in advance through our website or app. Once your order is confirmed, meals are freshly prepared and shipped using a courier specialized in refrigerated food transport. Deliveries take place every Wednesday and Sunday.

2. What are the delivery days?

We deliver meals every Wednesday and Sunday, ensuring you always have fresh and convenient meals for the week.

3. What is the order deadline?

To ensure everything is prepared on time and with the highest quality, please follow the deadlines below:

• For Wednesday delivery → place your order by Monday at 12 PM (noon).

• For Sunday delivery → place your order by Friday at 12 PM (noon).

4. How are the meals shipped?

Meals are prepared the day before delivery, packed in thermal boxes with ice packs to keep them at the ideal temperature, and shipped via a specialized courier. Delivery occurs within 24 hours, ensuring freshness and safety.

5. Will the meals arrive fresh even after shipping?

Yes! We use insulated packaging and temperature-controlled delivery services to ensure your meals arrive fresh, safe, and ready to enjoy or store.

6. Important Delivery Information

For individual item purchases (outside of meal kits), a minimum of 6 items is required to complete your order.

When purchasing any, delivery is free of charge.